Delivery prices are calculated at the time of purchase and will be displayed during the checkout process.
The final cost of your delivery is stated at checkout and is determined by your location and weight. Purchase of multiple items may place your delivery cost into next weight bracket.
You are also welcome to arrange a pick-up of your order from our showroom located in Northcote, Melbourne. Please send us an email and we can make arrangements that work for you.
When placing your order with us, please note that product availability is noted on the product page of the item.
We use a number of specialist delivery services who are used to handling fragile and heavy items. This depends on your location and which items you have ordered. Each order is discussed within our team to make sure we use the right service for your items and to ensure your items arrive in perfect condition.
More information is available on our Delivery & Shipping page.
Plyroom guarantees that all products sold are free from manufacturing faults and defects for a period of 2 years from the date of original delivery.
A 2 year warranty covers the structural integrity of Plyroom products. Any surface abrasions or dents will not be covered if they were not reported immediately upon arrival of your purchase. A selection of images will be requested dependent on the damage reported. The timber products have been crafted by hand with carefully selected timbers suitable for the intended use of the product. It is a natural product and can change with environmental variables.
Our warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used. It is not transferable and does not apply in situations of misuse or incorrect use of the product.
For any additional queries please email us at firstname.lastname@example.org