For general care we recommend dusting with a clean, dry cloth, or wiping down with soft cloth wrung dry from plain water (leaving the surface dry after cleaning).
Solvents like nail polish remover can cause significant damage to your timber furniture. Do not use these products with timber as direct contact will require re-varnishing to repair. Another common enemy of timber is direct heat, for example, placing a saucepan on your timber table. This can burn or melt the varnish.
Common stains like red, glue and sticky fingers can be removed with a damp cloth and should be attended to as quickly as possible to avoid the stain seeping in to the timber. Regular dusting will enhance the look and longevity of your timber furniture.
Timbers take some time to stabilise, both while they are being produced, and after you take them home. Timbers will absorb varying degrees of moisture depending on their environment (e.g. humid areas create higher moisture absorption, whereas timbers in air-conditioned or cooler areas are generally drier).
Changes in environment over time can create expansions and contractions in the wood, and cracking or warping is not uncommon. This, along with naturally occurring knots, gum veins or variations, is not an indication of an inferior product, but simply a feature of the changing face of this natural fibre.