Plyroom provides a 7-day money back guarantee if you are unhappy with a particular product.

Custom orders cannot be cancelled once you have placed and confirmed your order.

Plyroom warrants all goods, except for fragile items and commercial used goods in commercial environment. The warranty involves manufacturing defects that is, material and workmanship, for a 12 months period.

For full terms & conditions on refund/exchange, please read our shipping & returns page.