Plyroom guarantees that all products sold are free from manufacturing faults and defects for a period of 2 years from the date of original delivery.
A 2 year warranty covers the structural integrity of Plyroom products. Any surface abrasions or dents will not be covered if they were not reported immediately upon arrival of your purchase. A selection of images will be requested dependent on the damage reported. The timber products have been crafted by hand with carefully selected timbers suitable for the intended use of the product. It is a natural product and can change with environmental variables.
Our warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used. It is not transferable and does not apply in situations of misuse or incorrect use of the product.
For any additional queries please email us at firstname.lastname@example.org